Does Communication Limit include operational emails?

[Anonymous]

Hey all,
just wondering if operational emails are included in the weekly / daily Communication Limit.
Say, our limit is 1 email per day. If I receive an operational email today, will it block regular emails from being sent to me on the same day? 

[Kim_Allen]

Hey Elena,

Here's an article on the limits: https://community.marketo.com/MarketoArticle?id=kA050000000LAoDCAW

You can choose to block the operational emails when scheduling.

[Anonymous]

Hi Elena, 

This article: https://community.marketo.com/MarketoArticle?id=kA050000000LH8YCAW says:

"By default non-operational emails will be blocked if communication limits are reached, but if you want to bypass them, uncheck and click SAVE."

Hope that helps!

[Anonymous · Accepted solution]

Hi Elena, 

Operational emails are excluded from the communication limit. So you will still receive 1 regular email even if you have already received any number of operational emails.

[Anonymous]

Cool, thanks all!