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Deactivated Triggers

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Anonymous
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Deactivated Triggers

0EM50000000RO18.jpg
Was wondering how to toggle the activation state of a trigger?
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Anonymous
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Re: Deactivated Triggers

Just go to the Schedule tab and click activate/deactivate button.

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Anonymous
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Re: Deactivated Triggers

Just go to the Schedule tab and click activate/deactivate button.

View solution in original post

Anonymous
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Re: Deactivated Triggers

Hi Andrew,
Michael is exactly right.

You can also verify a Campaign is active because the Light Bulb icon for that campaign will be yellow.

Will
Anonymous
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Re: Deactivated Triggers

Gotcha. And thank you!

Also, when I go to the Schedule tab it's only showing a 'deactivate' button even though it shows under the 'Trigger Activation History' that the trigger was deactivated. Is this to be expected?0EM50000000RO1I.jpg
Anonymous
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Re: Deactivated Triggers

This could be a lag in the Activation History. From the screenshot you just attached, you can see the Campaign Status is Active.

I would recommend to go back to the main page of the campaign and refresh your browser. Hopefully, the most recent activation history will be an activated.

Will
Anonymous
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Re: Deactivated Triggers

Gotcha. Wound up deactivating the trigger and subsequently reactivating the trigger and now the Activation History correctly reflects the status of the trigger!