I'm suddenly getting an error that is blocking updates to all records in CRM:
-1 The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter http://schemas.microsoft.com/xrm/2011/Contracts/Services:request. The InnerException message was 'There was an error deserializing the object of type Microsoft.Xrm.Sdk.OrganizationRequest. The value '2016-08-26 10:02:29' cannot be parsed as the type 'DateTime'.'. Please see InnerException for more details.
Any insight or help in problemsolving this would be appreciated. I put in a Support ticket but haven't heard back yet, and I'm anxious to try to fix this.
I imported that latest MLM and Sales Insight solutions 2 days ago, and I think this problem started then. We use Microsoft Dynamics CRM 2011 On Premises.
Hi Shannon,
This seems to me that your problem requires an urgent ticket to support.
-Greg
Does that mean P1? Sorry to be obtuse, but I am not clear if this is "Production Down" or just very incredibly awful.
My understanding is that this is a P2.
But I am not from support
-Greg
Hi Greg, Thanks
I've created an escalation and made the TSE assigned to your case aware. You should expect an update on Monday morning.
Thank you, Chris! Hoping to hear back soon.
I just tried to sync a lead at 1:02pm EDT, and the error mentions '2016-08-26 03:16:21' . Where is this incorrect time coming from?
-1 The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter http://schemas.microsoft.com/xrm/2011/Contracts/Services:request. The InnerException message was 'There was an error deserializing the object of type Microsoft.Xrm.Sdk.OrganizationRequest. The value '2016-08-26 03:16:21' cannot be parsed as the type 'DateTime'.'. Please see InnerException for more details.
Are there any fields listed in the sync activity? Whatever field has that datetime value is probably the one at issue. It's possible that there's a type mismatch on the field and it's unable to do the conversion.
No, there aren't any fields listed... that would be immensely helpful! But I had the same idea. I think it is particular DateTime fields. Trying to figure out why they would break.