Communication limit bypass for internal recipients

[Anonymous]

Hi,

Does anyone have any ideas on how to bypass the communcation limit for internal (seed list) recipients?

We need to keep the communication limits in place for our clients and prospects but need our frontline and marketing teams to still receive them (bypass the limit).

Cheers,

Kevin

[Anonymous · Accepted solution]

We clone the email and send it to the seed list separately using a smart campaign. This does two things, we can easily set the ignore communication limits which is located on the schedule tab of the campaign, and it also keeps these clicks and opens out of our reporting. We don't want to inflate the open and click through rates with internal data.

[Anonymous]

Hi Heather,

Thanks for the response. Yeah that's a good idea. I just saw the option to bypass it on a separate smart campaign. That will work pefectly.

Thanks!

[Jenny_Robertso7]

Here is a similar idea you can vote for to exclude Marketo admins/users/etc from communication limits:  https://community.marketo.com/MarketoIdeaDetail?id=08750000000K1h3AAC