We have an Engagement Program that sends casts every two weeks. We had to pause it for a couple of weeks and now I've been asked to start it again on 11/19. Because the first cast was on 4/29, no cast will go out on 11/19 unless I, effectively, re-set the cadence and change the first cast to from 4/29 to 11/19. I am reluctant to do this because if I do so, I believe I will lose the Engagement Stream reporting for casts that occurred prior to 11/19. Any ideas on how to get the next cast to go on 11/19 (and every 2 weeks thereafter) without losing the prior Engagement Stream reports? (I know I could use Email Reports instead but there are so many emails in the stream it would be much easier to use Engagement Stream reports).

Hi Denise,I do not think you will lose reporting. Reseting the start date is just adding a cast at that start date, nothing more.Juts make sure that the report setup covers all the periods you want (default is last 7 days).Greg

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Changing EP Cadence without Losing Reporting

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Changing EP Cadence without Losing Reporting

Re: Changing EP Cadence without Losing Reporting