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Re: Changing a link after an email has been sent

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Elizabeth_Robic
Level 3

Changing a link after an email has been sent

Hi there, 

Is there a way to dynamically change a link (in the case of a broken or erroneous link) after a campaign has been sent out? 

Thanks!

Elizabeth 
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Anonymous
Not applicable

Re: Changing a link after an email has been sent

Hi Elizabeth,
Once an email is sent out by Marketo, it is downloaded by the receiving email client. At this point, Marketo has no way of changing those links.

If the erroneous link is on your Marketo Landing Page CNAME, you may be able to create a redirect rule to redirect users who go to the bad link as per this article: https://community.marketo.com/MarketoArticle?id=kA050000000LBHLCA4

Best,
Will

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Anonymous
Not applicable

Re: Changing a link after an email has been sent

Hi Elizabeth,
Once an email is sent out by Marketo, it is downloaded by the receiving email client. At this point, Marketo has no way of changing those links.

If the erroneous link is on your Marketo Landing Page CNAME, you may be able to create a redirect rule to redirect users who go to the bad link as per this article: https://community.marketo.com/MarketoArticle?id=kA050000000LBHLCA4

Best,
Will

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Elizabeth_Robic
Level 3

Re: Changing a link after an email has been sent

Thanks for the quick reply, Will!