Hi all
I created a segment on the database and after approval I created a snippet with this segmentation and I add it to my code like that:
<table class="mktoModule" id="enterprise-personal-signature-module" mktoName="Enterprise Personal Signature HTML - Snippet" mktoAddByDefault="false" align="center"
bgcolor="#FFFFFF" border="0" cellpadding="0" cellspacing="0" style="max-width: 600px;" width="100%">
<tr>
<td align="center" style="display: block; padding-bottom: 15px;" valign="middle">
<table align="center" border="0" cellpadding="0" cellspacing="0" width="85%">
<tr>
<td class="mktoSnippet" mktoname="Enterprise Personal Signature HTML Snippet" id="enterprise-personal-signature-div" mktoDefaultSnippetId="185"
style="font-size: 15px; font-family: 'open sans', Arial, Helvetica, sans-serif; text-align: left; line-height: 26px;"
align="left">
Enterprise Personal Signature text only
</td>
</tr>
</table>
</td>
</tr>
</table>
for some reason when I open for the first time a new email and try to add this snippet I get an error of "cannot load email" but if I refresh the page I can see that the snippet has been added to the email
what am I doing wrong here?