Can we track clicks of the Friends?

[Cecile_Maindron]

Hi,

I have a question related to the Forward to a Friend feature. If a lead has forwarded the email to a Friend and this friend clicks in the email.

Is the click recorded?
> If yes, is it added to the stats of the campaign?
> Or can I find info only if I create a smart list (as friend is not a member of the campaign)?

Cécile @ Talend

[Anonymous]

This is not possible, but if you use a Program, the lead automatically gets added to the program.

[Anonymous]

Regarding the fact that the friend does not become a campaign member... Can a flow be created to add friends to the campaign?

[Amber_Hobson]

That report would be great. Is there an idea we can vote on to try to help get it pushed through?

[Anonymous · Accepted solution]

The click is not recorded nor is the friend a campaign member.  You would have to create a smart list to find the list of leads who were forwarded the email.  I'm hoping to add an email performance report specific to capturing forwards .. hopefully soon!

[Amber_Hobson]

Subscribing...I'm curious on this as well. I found where I can run a list to see who forwarded the email and also one to see who received that email. However, I don't know if it will automatically add these members to my campaign and change their status as needed.