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SOLVED

Can't remove filter in nurture program transition rules

I'm adding transition rules to move people from stream 1 to stream 2, pretty straightforward. However, the filters that were there from the marketo template cloned program I can't edit or remove so the flow step will move them to stream 2 and then move them to stream 1 again. How do I remove this greyed out filter?

1 ACCEPTED SOLUTION

Accepted Solutions

Hi Alycia Simpson,

At first glance, this looks like it would be the transition rules for pulling people into Stream 1. Can you double-check that is the case?

If you want to pull people into Stream 2 you should be editing the transition rules for Stream 2.

View solution in original post

3 REPLIES 3

Hi Alycia Simpson,

At first glance, this looks like it would be the transition rules for pulling people into Stream 1. Can you double-check that is the case?

If you want to pull people into Stream 2 you should be editing the transition rules for Stream 2.

Ha! You're right. Thank you1

Glad that was the case - I was going to be at a loss if it wasn't!