Can I clear data from field via smart campaign?

Anonymous
Not applicable

Can I clear data from field via smart campaign?

Hi all-

Wondering if this is possible: I want to clear a field (campaignID) a minute after the value gets appended to a lead record.

Use case: We use SFDC Campaign IDs on our form submissions to determine where to route the lead. However, after I fill out one form and get a campaign ID, it doesnt seem to overwrite the next time I fill out another form. So I want to set a smart campaign that clears the campaign ID field 1 minute after the form submission. Is this possible?

4 REPLIES 4
Grégoire_Miche2
Level 10

Re: Can I clear data from field via smart campaign?

Hi Michael,

Use a "Change Data Value" flow step, with New value: NULL (written exactly as is, in uppercase).

-Greg

Anonymous
Not applicable

Re: Can I clear data from field via smart campaign?

Awesome. Thank you Greg. Will apply that now.

ML

Grégoire_Miche2
Level 10

Re: Can I clear data from field via smart campaign?

Pls Mark the question as resolved.

-Greg

Elsa_Man1
Level 1

Re: Can I clear data from field via smart campaign?

Hi Greg - I tried this for 3 of the fields i have (1 is a date field, 1 is a picklist, and the other is just a regular String field), and set them all to Change Data Value to NULL, but in the Results of the Smart Campaign, it says it was all Skipped because "No new value supplied in campaign". Any ideas what's different? thanks!