Can I adapt/add the program status of email programs?

[Anonymous]

Hi, I used the Email program to do some A/B testing, but the program status are quite limited with "Engaged" and "Member". I would quite like to change the "Engaged" to "Opened" and add a "Clicked" to get more indepth knowledge of lead activities for our Sales team.

[Anonymous]

Hey Dory! Thanks the tag was for some reason hidden in our instance! Thanks a lot!

[Dory_Viscoglio · Accepted solution]

Yes, you should be able to do the same thing for Email programs:

[Anonymous]

Yes, that's the case with the email channels we set up, but I'm talking about the Marketo Program Type for emails?

[Dory_Viscoglio]

Hi Anissa, you can add to or change the Channel Statuses in Admin, and then have smart campaigns that will change their program status based on their activity.