Campaigns Not Appearing in API

Greg_Achenbach
Level 1

Campaigns Not Appearing in API

Our integration is built using the REST API.  We have one client who's Campaigns are not appearing.  The Campaign Is Requested Trigger is configured properly and the campaigns are active.  We're only seeing this happen with this one client account, but for this account no campaigns are showing.  Are there additional settings that should be checked?

6 REPLIES 6
Anonymous
Not applicable

Re: Campaigns Not Appearing in API

Hi Greg

Let me know which api you calling.

Get Multiple Campaigns » Marketo Developers  ?

Greg_Achenbach
Level 1

Re: Campaigns Not Appearing in API

That's the endpoint we're using.

Kenny_Elkington
Marketo Employee

Re: Campaigns Not Appearing in API

Are you getting a paging token in the response?  It's very possible that the campaign just isn't in the first page of results.

Greg_Achenbach
Level 1

Re: Campaigns Not Appearing in API

This issue is none of the campaigns are appearing.

Kenny_Elkington
Marketo Employee

Re: Campaigns Not Appearing in API

Does the client have workspaces and partitions enabled for their subscription?  If so, your API user may be missing an appropriate role in the desired workspace.  Do you have any of the filter params set?

Greg_Achenbach
Level 1

Re: Campaigns Not Appearing in API

Client is not using workspaces or partitions.