Calendar Files

[Amber_Hobson]

Here is my problem that I'm getting with the way the you are adding text for the calendar email. My characters are all messed up causing me to not be able to copy/paste my reg confirmation into the calendar box. An example of what I would get is below.

Here is some important information you will need to attend the live webinar:
·         Click here to join the webinar on Thursday, March 28 at 2 p.m. ET: {{member.webinar url}}
·         Important: Be sure to check which time zone you’re in so you don’t miss out on valuable information.
·         You will be connected to audio using your computer’s microphone and speakers (VoIP).  A headset is recommended, but you will not need a microphone.
·         If you prefer, you can select “Use Telephoneâ€� after joining the webinar: 

Is this a bug that is known and I have to work around just not including any " or ' in my email?

[Anonymous]

The cloning issue did not get patched last night as I had expected.  The plan is to patch today.

[Edward_Masson]

I'm having similar issue on using tokens inside the text area.

Did both a test email and smart campaign to send me the email.  

• The test email just displayed the token {{my.Live-Event Name:default=edit me}} 
• The campaign email did not display the value of the token.

[Edward_Masson]

scrap that! 
Campaign manager messed up. my.tokens is displaying in the text area.

[Anonymous]

@Amber - are you cutting and pasting from MS Word?  If so, can you try from notepad?  MS Word is pulling over "smart quotes" and the plain text does not know how to interrupt this and puts in the garbarge characters you are seeing.

[Anonymous]

I have logged this with support but in case anyone else is having this problem... when I click the token's link in my email, I still get an "OOps, page not found" error.

[Anonymous]

I will create a ticket for support, but the tokens within my calendar file are not resolving.

Here's my calendar description:

Link naar webinar: {{member.webinar url}}

{{my.Event Title}} {{my. Event Time}}


Here's what I get in the ICS file:

Link naar webinar: {{member.webinar url}}
{{my.Event Title}} {{my. Event Time}}

[Anonymous]

Ah, my Campaign Manager put a space in the token Event Time, see it there? It prevented all the other tokens from resolving.

[Amber_Hobson]

@Cheryl

Yes, I copied & pasted my details out of notepad and still got the funky characters in my email. It's something that I can easily work around, but figured you should know about. 

[Anonymous]

My campaign manager says she's unable to use any ascii character in the description. Hyphens, etc.. No á ç ë ñ.