Best practices for managing API calls to minimize "web services" errors

[Dan_Stevens_]

It's not very evident - you need to click on the "number of requests made in the last 7 days":

[Nicholas_Manojl]

A good practice would be to use a seperate API only user for each of your individual systems. This will help you troubleshoot which of your systems are firing off and consuming your quota. They don't have to be a real email address.

Failing that, support was able to tell me which API endpoint was consuming lots of data for me when I made a similar request once.

[Dan_Stevens_]

Yep - we do that today for each service that connects to Marketo.

[Grégoire_Miche2]

Agreed, this is a basic rule to be enforced.

-Greg

[Dan_Stevens_]

With regard to API call limits, when making a single "lead activities" call that returns 300 results, that will count as a single call against our 10,000 (not 300), correct?

[Grégoire_Miche2]

HI Dan,

Yes this count for 1, even if you fetch 300 records. Attention, though, not all endpoint can retrieve multiple leads or activities per call. the developers have to read the doc carefully on this.

-Greg