Approved forms and landing pages saying error after it worked already

Anonymous
Not applicable

Approved forms and landing pages saying error after it worked already

We're having an issue that keeps happening intermittenly (well, we hope!) and support wasn't able to help us out much. Thinking it's just a random bug?

What's happening:
We create a landing page, put the form on it and link to the right follow up page at the form level. After approving, it works and we get the correct landing page. Usually the next day when we go to send out the email, we realize that when we fill out the form again, it gives us a "page not found" error.
So then we go to the landing page, unapprove and then reapprove and it works.

Has anyone else had a similar issue?
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2 REPLIES 2
Kenny_Elkington
Marketo Employee

Re: Approved forms and landing pages saying error after it worked already

Hey Sara,

I would log a support case for this.  Please include details such as the form you're having issue with, which followup page is failing, and which lead/contact records you've tested with.

Thanks,
Kenny
Anonymous
Not applicable

Re: Approved forms and landing pages saying error after it worked already

I have Kenny. I'll re-open it. It happens on most of our landing pages. For all leads or contacts in all browsers. Just wanted to see if anyone else was having this "bug" in their instance too.