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Adding content to a stream of exhausted leads

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Jennifer_Bisho1
Level 4

Adding content to a stream of exhausted leads

I have a stream that currently has 2 emails in it, but everyone has already receive these 2 and are exhausted.  I need to add another email that will go out tomorrow morning.  Is there any special order I need to add the email in?  Do I add it under the 2 emails that already went out, or to the top of the stream?  Thanks!

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Grégoire_Miche2
Level 10

Re: Adding content to a stream of exhausted leads

Hi Jennifer,

Every lead will receive the first content (based on the content order) that they have not received yet. So if all your leads have exhausted all the content, it will not matter as the only content they have not received will be the new one. But if you have leads that have received 1 of the 2 content or leads that have received none, for this one, the order matters.

-Greg

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Grégoire_Miche2
Level 10

Re: Adding content to a stream of exhausted leads

Hi Jennifer,

Every lead will receive the first content (based on the content order) that they have not received yet. So if all your leads have exhausted all the content, it will not matter as the only content they have not received will be the new one. But if you have leads that have received 1 of the 2 content or leads that have received none, for this one, the order matters.

-Greg

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Jennifer_Bisho1
Level 4

Re: Adding content to a stream of exhausted leads

Hi Greg -

Perfect, so since all of the leads in the stream have received both of the previous emails, then I can add the new email to the end of the stream and that should be fine, correct?

Grégoire_Miche2
Level 10

Re: Adding content to a stream of exhausted leads

Hi again Jennifer,

yes, this is correct

-Greg

Jennifer_Bisho1
Level 4

Re: Adding content to a stream of exhausted leads

It worked!  Thank you so much