500 error from getMultipleLeads -- how to identify the cause?

Anonymous
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500 error from getMultipleLeads -- how to identify the cause?

Trying to get 100,000 records from a static list.  Using getMultipleLeads call with a StaticListSelector, page size 200.  Repeatedly got a 500 error with the text below.  Is there a way to look up what caused the error? Any know system issues this morning (morning of March 25 2014)

This is code that used to work fine, this morning was the first time we experienced problems.
 
  <div class="message">
    <h1>Ouch! 500 Error</h1>
      Something went wrong.<br />
    <br/>We monitor this sort of thing,<br/> but if you are an authorized support contact <br/>you should <a href="http://marketo.com/support">create a support ticket</a>.<br/>
    <br/>We will figure it out together.<br/>
  </div>
 
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2 REPLIES 2
Anonymous
Not applicable

Re: 500 error from getMultipleLeads -- how to identify the cause?

Could you please post your Request XML here?
Anonymous
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Re: 500 error from getMultipleLeads -- how to identify the cause?

never did find a way to investigate the error, but the issue resolved itself later than afternoon with no changes on our side.  Must have been an internal problem with 614-GIU-596.mktoapi.com.

Thanks!