1 form but several submissions

Anonymous
Not applicable

As a Marketo Newbie, I wasn’t sure how to respond to this question one of our sales guys asked. 

We collect several leads from events and they normally enter them into an excel document. I would like to setup a form for them to submit them (on site) at the event for several automation reasons and to avoid exchanging CSV files. 

So I was wondering what would happen if I made a form with more than 1 "first name" "last name" and "email" field. Something like this for sales to save entry time:

First Name Last Name Email
First Name Last Name Email
First Name Last Name Email
First Name Last Name Email

and then they click submits. Will it enter 4 leads? Or will it overwrite the same lead or nothing at all? 

I thought I would ask before spending time building everything out in Salesforce and Marketo. 

Has anyone doe this?

 

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12 REPLIES 12
Anonymous
Not applicable
@Josh, I agree this isn’t something that I really want to spend the time on to create especialy when it will only save them a few seconds.. Sounds like the best / simplest solution is to just enter leads into the form during downtime. I'll tell them to stop being so lazy 😉 
Josh_Hill13
Level 10 - Champion Alumni
whoops, logged into wrong account
Stephen, if Sales doesn't want to submit  a form for each lead, then create a google spreadsheet and they can add as many folks as they want in one shot.

Make sure to have a opt in column too.

As others noted, the form fill out is once per lead. A kiosk form would have to have pre-fill disabled on the Form and all fields to work properly. It's fine to do that, but not in the way your salespeople suggest.
Anonymous
Not applicable
Stephen, if Sales is too lazy to submit a form for each lead, then create a google spreadsheet and they can add as many folks as they want in one shot.

Make sure to have a opt in column too.

As others noted, the form fill out is once per lead. A kiosk form would have to have pre-fill disabled on the Form and all fields to work properly. It's fine to do that, but not in the way your salespeople suggest.
Anonymous
Not applicable
@jessica You're right and I already have that setup. But The sales guys were concerned about larger events where we might have to resort to paper leads. I told them just to enter them in the form during downtime and I got a little push back from having them enter "click submit" every lead. But that’s not any more time consuming then all the back and forth between everyone with excel documents and whatnot.
Okay, so this doesn’t look like it’s going to work.
Thanks guys!
Dory_Viscoglio
Level 10
Aside from the real-time aspect, how would this be any different from adding people to an excel and uploading them? It seems like this would be a better method for doing this. 
Anonymous
Not applicable
Hi Stephen,

I'm not sure that what you're talking about would work systematically.  A form submission, regardless of the number of unique fields you have (name #1, name #2, name #3) will likely update a single record - not create individual ones.  You'd then have the task of separating out your leads from a single record.

I have used a Marketo form/landing page with my Sales Reps to avoid manually collecting leads (paper or spreadsheet), and as long as you use an incognito browser (or otherwise disable the cookies), you can have a single device collect unique submissions, but it's always been one at a time as opposed to a bulk submission.

I can definitely see where it would be nice to have this ability though!
Anonymous
Not applicable
Good question on the back end I would probably attach a campaign to the form. Or have a pre-filled hidden field. 
Anonymous
Not applicable
Hi Stephen,
I am looking for a similar solution. But how would you capture follow up notes for each of the leads?

Avnita
Anonymous
Not applicable
  Dory, do you think that there is any way to accomplish this within marketo? Or would I have to setup a custom form?
Anonymous
Not applicable
They're going to have a list of leads they would just like to enter more then one at a time and clicking submit to bach import leads into marketo while at the event. So they would each be different Neames, and email addresses. 

So you think as long as they're different it should work?
Dory_Viscoglio
Level 10
Hey Stephen, you shouldn't be able to add the exact same field to a form more than once -- you'd have to create custom fields for this, but they'd all be written to a single record. Therefore, it doesn't sound like this would accomplish what you're looking for. 
Anonymous
Not applicable
it should overwrite the same lead assuming the information is the same 

I believe it will create a seperate lead if its different email addresses