Marketing Automation Specialist - NYC

Not applicable

Marketing Automation Specialist - NYC

Macmillan Learning, a publisher of textbooks and educational digital products for high school and higher education, is looking to hire a Marketing Automation Specialist in New York or Boston with 2-3 years Marketo and Salesforce experience.

Apply online: Careers


Here are the details:

The Marketing Automation Specialist will be the primary driver for the development and execution of lead generation, nurturing, and scoring, resulting in automated marketing programs that create qualified sales leads and awareness of Macmillan Learning disciplines, product lines, and campaigns that drive growth. This position will work closely with the digital marketing, marketing, product, and sales teams to create engaging lead qualification programs while tracking and reporting on their effectiveness. Experience with Marketo is required (certification preferred), and knowledge of Google Analytics and is preferred.

Major Responsibilities:

  • Create and manage all phases of demand generation from start to finish, including planning, design, testing, deployment, evaluation, and reporting.
  • Contribute to ongoing email marketing initiatives for Macmillan Learning, including continual optimization of email marketing strategy, platforms, and related processes
  • Support existing email marketing campaigns and deployment
  • Manage, measure, and optimize the performance and effectiveness of marketing programs and lead generation campaigns including lead scoring and lead nurturing programs
  • Develop and implement a strategy for lead management and reporting, working closely with sales and marketing
  • Quality assurance of all automated marketing campaigns
  • Supervise and consult on best practices and effectiveness of automated marketing campaigns and lead generation across the organization, including monthly benchmarks and reports
  • Organize and implement ongoing optimization and improvement on conversion rates (content, email templates, landing pages, offers, etc.) and effectiveness around demand generation
  • Contribute to reporting and analytics from the digital marketing team
  • Identify and recommend digital and social trends, marketing automation, and CMS platforms based on emerging technology innovations and best practices
  • Desired Skills and Experience

Required Skills / Knowledge:

  • 2-3 years of experience in inbound and demand generation marketing using the Marketo marketing automation platform and CRM
  • A comprehensive understanding of the industry's best practices for marketing automation and demand generation.
  • Excellent understanding of email marketing concepts and metrics such as deliverability and sender reputation.
  • Know how to segment the customer database to create targeted messages.
  • Understand how all aspects of the marketing program, from opt-in and message content and design to delivery and list management, affect email deliverability.
  • Know how to find and correct problems that hurt deliverability.
  • Strong design sense is a plus

Experience Needed:

  • Comfortable with HTML and CSS, ability to troubleshot coding problems
  • Experience with Marketo required
  • CRM experience required, experience with Salesforce a plus

Educational Background Required:

  • Bachelor’s or Master’s degree
Not applicable

Re: Marketing Automation Specialist - NYC

Hi Natalie,

Not sure if you were able to fill the position listed above, but I wanted to reach out and introduce you to AGAIN Interactive.  We are a Digital Services Partner with Marketo and I believe we could be an asset to Macmillan Learning's marketing automation needs.

AGAIN is a marketing automation & digital marketing services provider.  We have been working with Panasonic for over 2 years now driving a very successful Marketo execution - which has led to tremendous results.

If you and your team are interested in learning more about how we can work together, please let me know.


Melissa Angus