Marketing Automation Administrator/Specialist (Anaheim, CA)

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Marketing Automation Administrator/Specialist (Anaheim, CA)

Marketing Automation Administrator

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Position Category
Communications/Marketing/Public Relations
Carrington Mortgage Holdings, LLC

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FOUNDED IN 2003, Carrington has evolved from a mortgage credit asset manager into a vertically-integrated financial services company that covers virtually every aspect of the single family residential real estate transaction, including investment in U.S. real estate and mortgage markets, loan origination and servicing, asset management and property preservation, real estate sales and rental, and title and escrow services. Carrington has built the infrastructure necessary to maximize value during any market cycle. We are currently hiring a Marketing Automation Administrator in Anaheim, CA!

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The Marketing automation Administrator will be responsible for creating and monitoring marketing automation activities in Carrington’s marketing automation system (Marketo). Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates.


  • Create, maintain, and monitor campaigns, nurture flows, data/list imports, subscription centers, and all marketing automation activities for all of Carrington’s business units.
  • Suggest marketing automation ideas to improve Carrington’s outreach and conversion of leads to opportunities to sold business.
  • Monitor and report campaign performance.
  • Work with CRM administrator(s) to ensure marketing automation system synchronization to CRM.
  • Perform other duties as assigned.
  • Design complex marketing automation system workflows and execute highly targeted campaigns including emails, landing pages, nurture streams.
  • Use lead scoring and nurture streams to drive quality leads to sales and manage the lead flows through the company’s marketing automation system and CRM.
  • Work with marketing, product management, sales, customer success, and business development to coordinate campaigns and insure effective communication streams to target segments.
  • Effectively use UTM codes to track content and channel effectiveness.
  • Actively monitor and analyze the health of marketing contribution to pipeline and revenue and deliver regular automated reports and dashboards to monitor marketing key performance indicators, campaign ROI, lead flow and follow-up status.
  • Work with designers and developers to create web pages, landing pages and emails and define A/B testing to optimize performance.
  • Translate analytics into clear and actionable recommendations to drive qualified traffic and hone-in on revenue-building activity.
  • Maintain and enrich the quality and integrity of the sales and marketing database.


  • Strong knowledge of email marketing best practices
  • Extensive expert-level experience using all aspects of a marketing automation system (Marketo, please).
  • Strong analytical and critical thinking skills
  • Excellent understanding of data and the ability to analyze to drive impactful actions.
  • Results driven with ability to determine and articulate program effectiveness and ROI.
  • Strong writing and editing skills.
  • Sharp eye for detail and proven project management skills – from concept to completion.
  • Discipline to hit tight deadlines.
  • HTML front-end web development and/or email experience.
  • High degree of flexibility and ability to navigate ambiguity.
  • Strong work ethic and demonstrated ability to operate in a fast paced, dynamic environment.
  • Advanced skills in Microsoft Suite (Word, Excel, etc.)
  • Bachelor’s Degree in Business, or related field or equivalent work experience
  • 3+ years’ experience in marketing automation systems preferably Marketo’s marketing automation platform and Mircosoft’s Dynamics CRM
  • Banking, Mortgage/Loan Servicing industry experience preferred, but not required
  • Proven track record of supporting marketing to execute effective campaigns.

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