Currently, the Outlook plugin is supported for the 2003 thru 2010 Outlook platforms. Can you please add the 2013 edition of Outllok to the supported editions?
This is affecting our users tremendously as we just moved to Office 365, which gives us Outlook 2013 now for our Office licenses...rolling back to Outlook 2010 is not a solution, nor is it even possible for us.
We are Dynamics users that just upgraded to Outlook 2013. Unlike SFDC users we do not have the backup option of sending published emails directly from a lead or contact via the Sales Insight module. I'm going to plagiarize was Patrick C. said in July. WE. NEED. THIS...NOW!
According to this PDF, this functionality exists for Dynamics users (which it does not). And according to a Marketo representative, this is not high priority for them to implement. Which is a shame since we were told - when we were evaluating Marketo - that they are stepping up their support for Dynamics customers. Very frustrating.
Empower sales with easy-to-use campaign tools Marketo provides true sales and marketing alignment, giving sales reps the ability to send personalized emails and add prospects to designated marketing campaigns.
Insight to Action Sell smarter using Marketo email and Smart Campaigns:
Send individual marketing emails or personal campaigns to multiple recipients
Use best practice email templates or start from scratch
Add prospects to lead nurturing flows and other campaigns
Sorry for the formatting if the last post - apparently all formatting and paragraphs are removed when posting from an iOS device. I have now edited/fixed this (via my desktop PC).
We just provisioned two new sales persons with laptops that have Outlook 2013. This means that I will not be able to support the automation that that team depends on to these new hires and anyone on the team that gets a new laptop. This is critical and without it, I will need to find another solution that can support tracking sales emails from Outlook 2013.
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