We have a form that starts by asking a lead what type of inquiry they're submitting. Based on their selection, a new dropdown may appear. For example:
Inquiry Type: Demo Request
(new dropdown appears asking)
Type of Demo Request: Product A | Product B
It would be great to be able to have the the sales rep alert emails include the "Type of Demo Request" token ONLY if the lead selected the "Demo Request" inquiry type. Essentially, an if/then statement is needed.
I'm sure there's lots of other reasons the community would use conditional tokens in emails.