Faster 'Sample Email' Sender?

Faster 'Sample Email' Sender?

I rountinely wait 15 (or more) minutes to recieve a sample email from Marketo. Any way to get these quicker? Maybe a seperate server for samples? 

Thanks!
RS
7 Comments
Anonymous
Not applicable
Hi Robert -

Do you have your Marketo IP whitelisted with your IT department. Also, check to make sure your DKIN and SFPK are set up correctly.


-Sierra
Anonymous
Not applicable
Yes. All are setup correctly. 
Kim_Allen
Level 10
Have you tested with other employees? Does it still take that long?

It shouldn't take that long to send a test, usually mine takes 30s - 1min. I'd contact support.
Anonymous
Not applicable
Ya, other remployees in my org too. I'll have to get support involved.
Kim_Allen
Level 10
Hey Robert,

Mine started doing this this morning. Any updates on how it's going with you? I may need to reach out to support.
Anonymous
Not applicable
No real update. Haven't started working with IT yet. The probelm seems to come and go. I'm sending the emails to my gmail and work addresses. At first this morning it was instantaneous. But now I've sent multiple tests to myself for two hours now without recieving a single one. Not sure what to make of it.


kh-lschutte
Community Manager
Status changed to: Open Ideas