Communication Limits - Opt-In all smart campaigns

[Anonymous]

new communications limits are great. but for some older customers it might be better if we could chose whether to opt emails in or out of limits. I'd personally rather opt-in all and then opt-out the ones I don't want to be effected. It would really help my team out not to have to click this for each smart campaign. My campaign inspector shows 2800 active campaigns, not even counting the deactive or run-once. This is just too much for us to edit ourselves. 

If you can't offer this solution, I'll pick out the 20 most recent programs and opt those in, such that for future communications it is taken care of, but it really doesn't help me with my past programs. 

[Anonymous]

Agreed, I haven't yet tackled communication limits for this exact reason. Would love to hear if this can be done, even if it's something that only Marketo support can initiate vs an option in the GUI. 

[Anonymous]

I'm one to make a suggestion, and then to get to work fixing it for now. If it gets changed, great, but not wait around. 

So as I began to implement this in my most recent programs I started to really appreciate the subtle nature of what this will really mean for a program like a webinar or a trade show. Things like invitations & save the dates (for me) would have limits applied. But the confirmation never would (nor most likely the follow up emails).

So while I think my original idea is still valid. I'd like to offer a different one that could really help in the complexity issue.

The Campaign Inspector -  while still in beta i believe, is a great feature. What i suggest is that you piggy back on the search functionality & ability to display campaigns by type. Then allow for multiselect & provide a button which performs the action of checking the communications limit check box. 



It's certainly a lot easier to type invitation and find all of them through the campaign inspector, than individually opening a ton of folders.