I need an account manager

[Anonymous]

I am hoping someone in the community can help me. I have been a Marketo customer for over a month now. I have never been assigned an account manager despite many promises. I am having some integration issues because my CRM is Sage. I have various needs to discuss and no one will answer my inquiries. I have tried working through my Onboarding rep who is doing a great job but that also is fruitful.

I went on Marketo website and looked within the community and found no way to contact an executive. Also I see no executive assigned to customer support/success;etc.

Has anyone had a similar experience in the past. Does anyone have email or phone number to someone at Marketo who can help me?

Thanks

Michael Cross

[Mike_Reynolds2 · Accepted solution]

Hi Michael Cross​

You do actually have an Account Manager on the account, so I've reached out to him letting him know that he should get in touch with you.

Thanks,

Mike