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SOLVED

Have you been experiencing significant difficulties using the community for the past 2/3 days?

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Dan_Stevens_
Level 10 - Champion Alumni
Level 10 - Champion Alumni
‎10-22-2015 11:13 AM
‎10-22-2015 11:13 AM

Re: Have you been experiencing significant difficulties using the community for the past 2/3 days?

Here's a new one: when the top navigation works when clicking on it (which it only does about 50% of the time), the drop down is now super small (with vertical scrollbars) and barely usable:

Why_is_Marketo_not_determining_the_country_for_______Marketo_Marketing_Nation_Community.png

Mac OS 10.10.5 / Safari 9.0.1

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Anonymous
Not applicable
‎10-22-2015 11:53 AM
‎10-22-2015 11:53 AM

Re: Have you been experiencing significant difficulties using the community for the past 2/3 days?

We are close to resolving the issue. Thanks.

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Grégoire_Miche2
Level 10
Level 10
‎10-23-2015 01:23 AM
‎10-23-2015 01:23 AM

Re: Have you been experiencing significant difficulties using the community for the past 2/3 days?

HI Scott,

things seems to be much better this morning, but we will see when the US awake and the concurrent number of connected users increases.

-Greg

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Grégoire_Miche2
Level 10
Level 10
‎10-23-2015 05:16 AM
‎10-23-2015 05:16 AM

Re: Have you been experiencing significant difficulties using the community for the past 2/3 days?

Keeps doing well at 2PM CET...

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Dan_Stevens_
Level 10 - Champion Alumni
Level 10 - Champion Alumni
‎10-23-2015 06:19 AM
‎10-23-2015 06:19 AM

Re: Have you been experiencing significant difficulties using the community for the past 2/3 days?

No change here on my end.  Firefox continues to be unusable (on both platforms); Chrome works for a while (replying now with Chrome/Win); and Safari/Mac works the best, but there are several UI issues.

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Anonymous
Not applicable
‎10-23-2015 05:34 AM
‎10-23-2015 05:34 AM

Re: Have you been experiencing significant difficulties using the community for the past 2/3 days?

I've been having a ton of problems too. About 50% of the time when I try to use the search box in Chrome it won't let me type. I have to open in Safari to get it to work.

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Dory_Viscoglio
Level 10
Level 10
‎10-23-2015 06:29 AM
‎10-23-2015 06:29 AM

Re: Have you been experiencing significant difficulties using the community for the past 2/3 days?

For about 2 days (resolved itself yesterday) I wasn't even able to get into the community/support! When I would click Community from Marketo it would eventually error out after trying to load for some time.

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Dory_Viscoglio
Level 10
Level 10
‎10-23-2015 06:56 AM
‎10-23-2015 06:56 AM

Re: Have you been experiencing significant difficulties using the community for the past 2/3 days?

Also, Scott K. Wilder​, I'm not sure if this is a bug, but in Chrome when I click to the next page of questions it stays at the bottom of the list instead of putting me at the top of the list as I would expect. Just a little annoying

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Anonymous
Not applicable
‎10-23-2015 07:19 AM
‎10-23-2015 07:19 AM

Re: Have you been experiencing significant difficulties using the community for the past 2/3 days?

Thanks Dory for letting me know. We are working on it.

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Lauren_Beth
Level 6
Level 6
‎10-24-2015 04:14 AM
‎10-24-2015 04:14 AM

Re: Have you been experiencing significant difficulties using the community for the past 2/3 days?

Hi Scott - I haven't been able to rate/star any articles for probably close to two months in firefox.  And generally I find that the profile area can't handle much beyond a click or two before it just stops functioning. This had been happening well before the more recent issues.  Good luck with all the fixes - I know you are undoubtedly doing your best to resolve all of these.

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