Streamlining Lead Import and Subscription Management in Marketo

Kevin_Tuttle1
Marketo Employee
Marketo Employee

In today's digital marketing landscape, efficiency is key. Marketers often find themselves juggling multiple tasks simultaneously, from lead generation to program creation and execution. One common challenge is the seamless integration of leads obtained from various sources into marketing automation platforms like Marketo. Manual data entry can be time-consuming and error-prone, leading to inefficiencies and missed opportunities.

 

In this blog post, we'll explore an automated solution that streamlines the process of importing leads from a text file into Marketo, cloning a Program template, and adding the imported leads to it. By leveraging automation, marketers can save time, reduce errors, and focus on more strategic initiatives.

 

Data Transfer Hub, by Adobe's Professional Services group, leverages automation to seamlessly import leads from a CSV file into Marketo and create a new marketing program using a predefined template. Here's how it works:

 

Step 1: Receive the CSV File

The process begins with the marketer receiving a CSV file containing lead data. This file could be generated from various sources such as website forms, events, or third-party lead generation platforms.

 

Step 2: Automated Importation into Marketo

The marketer emails the file as an attachment to a designated email address. DTH then uses a specific template to match up the column headers to fields in Marketo. Records are then created or updated automatically in their database.

Using an integration tool or custom script, the CSV file is automatically imported into Marketo. This integration ensures that the

 

Step 3: Clone Program Template

Next, a predefined Program template in Marketo is cloned according to rules setup in the DTH template. Data from the email, such as the subject, can be incorporated into the Program Name as well for further personalization.

 

Step 4: Customize Program Settings

Once the template is cloned, necessary adjustments can be made to customize the program settings based on the specific campaign requirements. This may include updating campaign names, email content, landing pages, and other relevant assets.

 

Step 5: Associate Imported Leads

Finally, the imported leads are associated with the newly created marketing Program. This step ensures that the leads are included in the appropriate campaign workflows and receive targeted communications as part of the overall marketing strategy.

 

Leveraging automation in Marketo not only enhances operational efficiency but also enables marketers to deliver more personalized and impactful experiences to their target audience. Embracing automation is no longer a choice but a necessity for marketers looking to stay competitive in today's fast-paced digital landscape. If this sounds like something that would be helpful for your workflows, reach out to Professional Services for more information!

962
3
3 Comments
Zoe_Forman
Level 8 - Community Advisor + Adobe Champion

Hi @Kevin_Tuttle1 is Data Transfer Hub, by Adobe's Professional Services group a new or existing feature? Is it an added cost or part of Marketo contract ? Also available to all instances?

I receive a lot of messy lists especially from in-person events, I do have program and lists templates but looking to automate further.
Thanks, Zoe 

Kevin_Tuttle1
Marketo Employee

Hello, @Zoe_Forman - thanks for the question! Data Transfer Hub is a service built and maintained by Professional Services and not included in the standard Marketo Engage subscriptions. It's setup by a one-time engagement with PS to get it setup and running, but after that there are no additional hosting or maintenance costs so long as no updates are needed to the parsing template(s).

 

If you're already working with someone in PS Sales then you can contact them for more information on seeing if DTH would be a good fit for you, or feel free to reach out to me at ketuttle@adobe.com and I can help put you in touch with one.

Zoe_Forman
Level 8 - Community Advisor + Adobe Champion

Thanks @Kevin_Tuttle1 for the info, I don't have a PS contact, but am in Vegas Summit in a couple of weeks so will seek more details there.