Re: Gen AI Capabilities for Sales

Level 1

Gen AI Capabilities for Sales

How much content would a marketing team need to produce for the chat dialogue vs having dynamic chat using AI capabilities for conversations?

Level 10 - Community Advisor

Re: Gen AI Capabilities for Sales

For chat dialogue, the content volume can be significant. You'll need to create scripts covering various scenarios, knowledgable content and detailed FAQs.
With AI-powered chat, the initial content needs are lower. You'll need to focus on creating training data sets with examples and ongoing monitoring and refinement are crucial for the AI to learn and improve.

Here's a link about Gen AI in Dynamic Chat: