Hi All,
We are beginning to roll out DynamicChat our our website and a question from our Analytics team came up. I believe at the moment there isn't any direct integration with Adobe Analytics, but they were wondering if it was possible to get AA events to fire when someone interacts with a chat dialog. They want to be able understand if/how the interacting with DynamicChat may influence what a person does on the the site after engaging with the dialog.
Example:
Event 53 fires when dialog appears for site visitor
Event 54 fires when visitor interacts with dialog
Has anyone else done anything thinking along these lines with DynamicChat?
Adchoices