Help - My Emails Look Terrible in Outlook 2016

Highlighted
Anonymous
Not applicable

Help - My Emails Look Terrible in Outlook 2016

Not only my Marketo emails as I have noticed most of the HTML-based email I am receiving (including emails from Marketo) in my new Outlook 2016 instance look broken.

Any helpful hints out there would be appreciated!

Tags (1)
2 REPLIES 2
Highlighted
Anonymous
Not applicable

Re: Help - My Emails Look Terrible in Outlook 2016

Hi Alicia! I use Litmus, which allows you to see what your emails look like from all browsers and email applications. I don't think Marketo provides something out of the box to test how the email looks.

If it's strictly an Outlook 2016 issue, Litmus community may have some pointers for you!

Highlighted
Anonymous
Not applicable

Re: Help - My Emails Look Terrible in Outlook 2016

Hi,

Just adding to this trail in-case someone finds it via "Search" and wants more updated info -

Yes there are issues with HTML based emails and viewing in Outlook 2016 - see this article for more details on things that can be affected https://www.fmtconsultants.com/best-practices-designing-an-email-blast-for-outlook-2016-with-clickdi...

Marketo does offer an add-on to test email design and deliverability. It is an additional cost and is called "Email Deliverability" and is based on 250ok tool.

Cheers,

Kara