Exports of xls files open in a small window in the lower right corner

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Level 3

Exports of xls files open in a small window in the lower right corner

I'm now at the second organization where multiple users including myself are experiencing some sort of visual bug where xls exports from Marketo open in a very small window in the lower right corner of our Macs. Csv files seem to open fine, and other xls/xlsx files from other sources open normally, it's only Marketo xls (campaign results, reports, etc) files that do this - does this occur for anyone else, and has anyone found a setting or permission in Marketo or Excel for Mac that prevents this?

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3 REPLIES 3
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Level 7 - Champion

Re: Exports of xls files open in a small window in the lower right corner

Huh. I don't have a solution for this (sorry!) but I definitely have the same issue. I always just assumed it was excel being funky. Will be interested to hear whether there's a solution for this, it is a bit irritating.

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Level 7

Re: Exports of xls files open in a small window in the lower right corner

What operating system, browser, and browser version are you using? If you try a different browser do you see the same behavior?

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Level 3

Re: Exports of xls files open in a small window in the lower right corner

Mac iOS in all instances, the latest versions of Chrome and Firefox over the past 18 months, behavior's been consistent.