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Pausing engagement stream content from casting out during a holiday week...

Question asked by 94d43414da2e03ebfd50abd27ebd85459efed906 on Nov 12, 2015
Latest reply on Dec 7, 2015 by Grégoire Michel

I have set up an engagement program with multiple streams with the first email scheduled to be cast in mid-November. Since the Thanksgiving week is shortly there after, I would like to prevent any emails from casting during that week, with the intention of having them pick back up the following week. From what I've already come across, it seems to be that the consensus is to schedule a batch smart campaign outside of the program listening for leads that are in the desired engagement streams, setting their cadence to paused. After the Thanksgiving week, I would change the cadence to normal. This action would allow the leads to pick back up in the same spot they were in before being paused. It was stated that leads don't keep track of which spot they are at in a stream. Rather, they start with the first piece of content, moving through the stream until they find a piece they haven't received. Is this accurate? Is my understanding of pausing leads accurate? Will I get the desired results if I set it up this way? I have provided screen shots of what I would intend to do....let me know if this is correct.

 

Thanks,

 

Kevin

 

 

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