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MS Dynamics Virtual User Group

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Recent Activity

Dominika Wojna
Click to view contentHi Everyone, We are struggling with the qualification process in Dynamics.  So far we could notice the duplicate issue which is described here Duplicate records created in Marketo after upgrading to Dynamics 365 Online v9  However, we're experiencing another problem for some time.  It seems that when we qualified the lead, the empty Contact is… (Show more)
7beea51dd0acbb19bb6f5636d00a140eb725afb6
Hi everyone, Our CRM utilizes the full Microsoft Dynmaics lead cycle so when someone who is an existing person that has bought from us in the past returns to inquire about another purchase, a new lead is created.   An example of such flow has been documented here, under solutions 2: MS Dynamics multiple leads per contact   Has anyone had any… (Show more)
Lindsey Falconer
Does anyone else have sync issues with Microsoft Dynamics CRM? We've been plagued with them since our implementation. The biggest issue that concerns me is that on some of the contacts and accounts get connected that shouldn't be.   For example, in CRM Mary Smith is a contact under Account1. This is correct. But in marketo, it looks like Mary… (Show more)
Adam Monago
Has anyone come up with a mechanism (hand rolled or add-on) to synchronize their Marketo Programs to MS Dynamics campaigns?   Would love to hear if anyone has managed to get something working here. We're on Dynamics 365.
Jacqueline Davis
Click to view contentHave been able to successfully generate the MSI box on both my lead and contact form but it is blank - it is not pulling in any information.  Does anybody know what the issue might be?  I have set up interesting moments etc.  Here is a screen shot of what I have:MS Dynamics Virtual User Group Support
Dan Askin
Saints/Pelicans are hiring. Initial focus is on email, but, organizationally, there's an emphasis on cross-training/cross-departmental projects. We're committed to continued education in Marketo, too.   With the NFL season kicking off in 30 days and the NBA season not far behind, this is a great time to get thrown into the New Orleans sports… (Show more)
Frank Elley
Key issue is this: We use a traditional approach of having a "First Offer" and "Last Offer" field (among others, but this is enough to illustrate the issue). "First Offer" is of course written once for the new lead, and "Last Offer" is always overwritten. Of course, the touches between these two is lost. In SFDC, no problem. All touches are also… (Show more)
Miika Niemelä
We are in the middle of our CRM relaunch project where we are going to replace our Dynamics 365 CRM with a new instance. With the limitation to sync Marketo only with one CRM instance, we probably have to set up a new Marketo instance as well (de-sync tool is not offered anymore). Has anyone in this group gone through the process, I would love to… (Show more)
Dan Stevens.
Click to view contentWe upgraded to v9 about a month ago. We thought everything was working fine in terms of some of the known/potential issues with this upgrade - for example, duplicates created in CRM when qualifying a lead if you don't FIRST update your MLM package to the latest release (as mentioned here: Microsoft Dynamics 2016 Online Upgrade to Version 9) in CRM… (Show more)
Dhanikh P
Hello, I am looking at capturing feedback on our Marketo native integration with MS Dynamics. I would like to talk to everyone of you, if you are OK to provide me your feedback/experience please send me a note at dhanikh.palassery@adobe.com or leave your email in the comments and I will revert back to you. 
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