Get Help - Certification Purchasing

Version 4
Created by Jeff Foster Employee on Aug 9, 2018 4:40 PM. Last modified by Jeff Foster Employee on Oct 11, 2018 8:49 AM.

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    What do I do if I am having problems processing my credit card payment on Webassessor? 

    Please contact our test delivery partner directly to get your payment issue resolved quickly. You can contact Kryterion by phone at: 800-403-6199 or email olpsupport@kryterion.com

    Do you provide discounts for Marketo exams?

    We do not provide regular discounts, but we do provide special pricing at Summit for the MCE test.

    How can I get a receipt for my exam purchase on Webassessor?

    You can log into your WebAssessor account and generate a receipt yourself. Marketo does not have access to any of your financial information in WebAssessor.  Once logged in scroll down and you should see a button that says Generate Receipts.

    I have a Voucher code to take my exam, but Webassessor is rejecting it.

    Voucher codes all have expiration dates.  If the voucher is from a Marketo sales order for an entitlement, that order would have included the expiration date.  If you have any additional questions about your voucher, please reach out to certification@marketo.com

     

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