Get Help - Other Options

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    Questions about training, private delivery, and certification - Marketo

    For additional questions about our training programs please email university@marketo.com

     

    For questions about Private Delivery options please reach out to education-services@marketo.com

     

    For certification program questions not including technical support please email certification@marketo.com.

     

    Please note: Marketo University and Marketo Certification support is available from 7AM-7PM Eastern time Monday-Friday except on U.S. Holidays.  Responses are handled as quickly as possible but may take up to 48 business hours.

    Questions about the certification platform - Kryterion

    If you need help with any of the following certification subjects:

    • WebAssessor Technical Support
    • Sentinel Installation
    • Biometric Enrollment/Verification
    • Test launch process

     

    Please reach out to Kryterion directly at 800-403-6199 or via email at olpsupport@kryterion.com.

     

    Kryterion support is available by phone from Monday 9AM to Saturday 7AM MST, and via email 24 hours a day. 

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