Brooke Cummins

New Support Space Layout

Blog Post created by Brooke Cummins Employee on Jul 23, 2018

Changes are coming to the Support Space! Below is the design that we are going to be moving to but before we make the switch we wanted to hear your feedback on what you see. In the comments please leave your thoughts on this design, any preferred functions you’d like to have that are not currently offered, or your thoughts about what you would like to see out of the Support Space in general.


Consistently across the new pages, we are moving the navigation functions to the left side of the page and there will no longer be navigation functions at the top of the page.


This is the first page you will see when you enter the Support Space.  It has easy access to Knowledgebase Articles and the Support Blog while also highlighting the Customer Hero.



The Case page shows both your open and closed cases in an easy to see format.



The My Account page still highlights the latest Knowledgebase articles and Support Blog while adding your account information in the right corner for you to easily access.