Uploading File/Image to receive URL - unencrypted/issue

[karava]

I recently loaded a new file (tried both a PDF and JPEG) to Design Studio to receive a URL to host in my comm and the URL is unencrypted. Did something change with Marketo? I receive an error message that the link is not safe when I send the test email to myself. I connected with our internal IT team, and they guided me back to Marketo for resolution since the link is unencrypted (http) but is being redirected to encrypted (https) URL.

Help please!

[SanfordWhiteman]

First, are you talking about

• the branded tracking link (in the email itself)

or

• the final destination link after redirection (i.e. at your Landing Page domain)

Both of these domains can and should be secured with SSL.

However, if you recently added a new branding domain or LP domain alias, you need to open a Support case to ensure the  SSL cert is added for those domains.