Survey Monkey

[Vineela_Maram]

Hi,

I have a quick question about survey monkey. At our org, we use Survey Monkey currently in our tech support department, and those who call in are encouraged
to complete the survey, I would like to know if we can send a Thank you email automatically(built in marketo) for those who complete the survey and is
submitted

Thanks,

Vineela.

[Grégoire_Miche2]

Hi Vineela,

Yes, this is feasible if you use Survey Monkey connector to Marketo (which is not included in all versions of Survey Monkey). With this connector, you will ahve a data flow back from SurveyMonkey to Marketo, which you can use to trigger email or whatever Marketo action you wish.

-Greg

[Vineela_Maram]

Thanks for your reply Michel.

We will check if our version of Survey monkey has that capability.

Thanks,

Vineela.

[Grégoire_Miche2]

Hi Vineela,

I my memories are good, it takes a Platinum version of SurveyMonkey + purchasing on top the Marketo connector that was quite expensive.

-Greg

PS : I go by Greg, Michel is my last name.

[Josh_Hill13]

Yes, you need the top package AND an integration fee. After that, you can do all sorts of great things with SM and Marketo.

[Kristen_Malkov1]

Survey Monkey and Marketo are now directly integrated. Here is the documentation from Survey Monkey on how to integrate the two: Marketo Integration

You can definitely trigger an email based on them filling out the survey. Great stuff!

[Vineela_Maram]

Thanks Kristen for redirecting to the documentation.

Thanks,

Vineela.