Need help with a Marketo form (NO Landing Page)

laevinsdad · ‎06-21-2023

Hi everyone. I'm hoping you can help me resolve an issue with a Marketo Form.
I created a landing page and a form to go with it. The idea is to capture customer info and when they hit "submit" to send them to an external URL that is a .pdf brochure they requested.
The trigger for the smart list is "Fills Out Form". The subsequent flow sends an alert that someone has requested the brochure. This works perfectly when I test it. The issue is that I have been told we do not want to use a Marketo Landing Page, but would want to embed the Marketo form on our website (this is for reasons to do with End User experience).
When I try to test the form itself, it does not work. Nothing happens.

Can someone give me some insights as to why the form alone cannot be tested?
Can I embed the form only and have it work correctly?

Thank you! (new Marketo user as of March 2023)

Geoffrey Landrum, Marketing Content Specialist

SanfordWhiteman · ‎06-21-2023

When I try to test the form itself, it does not work. Nothing happens.

You must test the form on a page. There’s no such thing as a form without a page — a <form> element exists within the <html> part of a webpage.

That page, of course, can be a Marketo LP with a named mktoForm element or a non-Marketo page using the embed code.*

You should be testing the embed code, since that’s what you’ll be using in production.

* Or even a Marketo LP with the embed code, but this is
not recommended as you lose the advantages of a named form.

View solution in original post

SanfordWhiteman · ‎06-21-2023

When I try to test the form itself, it does not work. Nothing happens.

You must test the form on a page. There’s no such thing as a form without a page — a <form> element exists within the <html> part of a webpage.

That page, of course, can be a Marketo LP with a named mktoForm element or a non-Marketo page using the embed code.*

You should be testing the embed code, since that’s what you’ll be using in production.

* Or even a Marketo LP with the embed code, but this is
not recommended as you lose the advantages of a named form.

laevinsdad · ‎06-22-2023

I had suspected as much, Sanford, but wanted clarification. Thank you so much for the help!

Geoffrey Landrum, Marketing Content Specialist

Need help with a Marketo form (NO Landing Page)

Need help with a Marketo form (NO Landing Page)

Re: Need help with a Marketo form (NO Landing Page)

Re: Need help with a Marketo form (NO Landing Page)

Re: Need help with a Marketo form (NO Landing Page)