Interesting Moments - Filter Not Working

[Anonymous]

Hi,

I created a Smart List to get all the Leads which does not have interesting moments.

So I used a filter "Had Interesting Moment > Type: is Empty".

When I checked the leads of that Smart List its Empty (there are no leads).

However when I went to all Leads and opened some of leads I saw following:

Last Interesting Moment Type:

Last Interesting Moment Desc:

Last Interesting Moment Date:

Last Interesting Moment Source:

So I believe that these leads dont have interesting moments i.e. Had interesting Monents > is Empty?

I need to know if there is something wrong with my logic ? Or is there is any other filter we can use to get the leads whose interesting moment field is empty.

Regards,

[Dory_Viscoglio]

Hi Hassan, you might try using the "Not had intersesting moment" filter, with all of the types populated. 

[Anonymous]

Try using the Not Had Interesting Moment filter with type is Email, Milestone and Web. Remove the last 30 day constraint. Does that pull anything for you?

[Anonymous]

Great minds think alike!

[Anonymous]

First of all Thanks alot for such quick responses 🙂

Yes you both are right..

It has resolved the problem.

Best Regards,