Filling Out Forms, Syncing Information with Salesforce.com

Anonymous
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Filling Out Forms, Syncing Information with Salesforce.com

When somone fills out a form and the email address entered into the form is not the same as the one in Salesforce, is there a trigger or a way to update Salesforce with the one they registered with?

Thank you!
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3 REPLIES 3
Anonymous
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Re: Filling Out Forms, Syncing Information with Salesforce.com

Unfortunately no.   There is an Idea for this The ability to match a secondary email address to existing records, rather than creating a new recor... - please vote for it.
Anonymous
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Re: Filling Out Forms, Syncing Information with Salesforce.com

Yeah, all you can do right now is to merge the lead, with the merge function.
Anonymous
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Re: Filling Out Forms, Syncing Information with Salesforce.com

Thank you both for your response!