I’ve experiencing error every time I want refresh sync schema for my Dynamics 365 (online ver 8.22) integration:
" Not Allowed
Error syncing schema with message: {CrmApiResponse::getSchema} Not a json for get schema: {"status":"ERROR","reason":"java.lang.RuntimeException: The entity Type can not be found in CRM
...."
The full error text is in the attachment
I’ve double-checked integration plugin versions and we have latest available for our CRM(Marketo Sales Insight ver 2.0.0.11 and Marketo Lead Management 4.0.0.21).
Synchronization itself is working fine I guess – no Notifications from Marketo system.
Can someone provide me steps to fix that problem or tell me where should I look for answer?
Thank you.
Hi Evgen,
Please file a customer support ticket to get this diagnosed.