Engagement over time vs program status in engagement program dashboard

Jeff_Canada2
Level 4

Engagement over time vs program status in engagement program dashboard

I can't figure out how or why some of my engagement program dashboards show engagement over time and others show program status:

Engagement over time:

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Program Status:

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Jeff Canada
5 REPLIES 5
Josh_Hill13
Level 10 - Champion Alumni

Re: Engagement over time vs program status in engagement program dashbaord

There should be a little gear to change this view.

Jeff_Canada2
Level 4

Re: Engagement over time vs program status in engagement program dashbaord

No gear on the program status and the gear on the engagement over time only allows you to switch the streams you are viewing.

Jeff Canada
Josh_Hill13
Level 10 - Champion Alumni

Re: Engagement over time vs program status in engagement program dashbaord

Ok, so I can confirm that the Engagement Summary shows Engagement Over Time. I cannot modify anything to show the other option.

I thought it might have to do with when the engagement was first setup, but it doesn't look like it.

I wonder if the programs in question are still active or ON?

Kenny_Elkington
Marketo Employee

Re: Engagement over time vs program status in engagement program dashbaord

If memory serves this is a result of toggling the Exhausted Content Notifcations setting in Setup.  The ones with it on should show Eng over time.

Jeff_Canada2
Level 4

Re: Engagement over time vs program status in engagement program dashbaord

This didn't change it, I have still not been able to figure this one out... WEIRD!

Jeff Canada