Re: Editing the duration of the download link for smart list subscriptions

Grégoire_Miche2
Level 10

Editing the duration of the download link for smart list subscriptions

If you need to change the duration of the download link for smart list subscriptions, do as follow:

Go to admin -> security -> login settings. Click there:

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You will be able to set the duration from 1 to 30 days, but not to make it unlimited:

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-Greg

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10 REPLIES 10
Anonymous
Not applicable

Re: Editing the duration of the download link for smart list subscriptions

Nice one, I did not know you could do that

Michelle_Tizian
Level 10

Re: Editing the duration of the download link for smart list subscriptions

Thanks Gregoire!

Anonymous
Not applicable

Re: Editing the duration of the download link for smart list subscriptions

Hi Greg,

Did you test it and does it work? Email link expiration for subscribe to smart list is hardcoded to 4 days when we built it and afaik 'edit URL expiration' setting doesn't override that hardcoded value.

Thanks,

MJ

Michelle_Tizian
Level 10

Re: Editing the duration of the download link for smart list subscriptions

Thanks Mahesh.  Unfortunately, Gregoire's suggestion didn't work for me, ergo the support ticket.  I was hoping it would work.  So if the instruction that Greg posted above doesn't work for the smart list, does that only apply to links in emails or for something else?

Anonymous
Not applicable

Re: Editing the duration of the download link for smart list subscriptions

Michelle - It should work for other email notifications supported in Marketo including the subscription to reports.

Aida_Kamber
Level 2

Re: Editing the duration of the download link for smart list subscriptions

If we raise a ticket w/ support, can Marketo override the 4 day expiration?

Grégoire_Miche2
Level 10

Re: Editing the duration of the download link for smart list subscriptions

Well, at least we tried

-Greg

Aida_Kamber
Level 2

Re: Editing the duration of the download link for smart list subscriptions

Does anyone know if there is a solution to this now? I was hoping that Marketo would come up with one since the original post from over a year ago.

Grégoire_Miche2
Level 10

Re: Editing the duration of the download link for smart list subscriptions

I am pretty sure there are some ideas to vote for

Aside of this, I do not think there is anything you can do about it.

-Greg