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Appcues integration - discover what records were updated

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RaulEr
Level 4

Appcues integration - discover what records were updated

Hi community!

 

I have an active integration with Appcues and was wondering if there is a way to see what records were recently updated/sent to the Appcues integration from the Marketo side.

 

Thanks!

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SanfordWhiteman
Level 10 - Community Moderator

Re: Appcues integration - discover what records were updated

There isn't anything actually "sent" from Marketo to Appcues.

 

Their documentation is (perhaps deliberately?) misleading about this, claiming there's a push component from Marketo to Appcues and then a pull component in the other direction.

 

This is not true, every connection is made from the Appcues side. They write Custom Activities using the REST API and read Marketo leads using the REST API. Marketo cannot log when objects are merely read from the database.

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2 REPLIES 2
SanfordWhiteman
Level 10 - Community Moderator

Re: Appcues integration - discover what records were updated

There isn't anything actually "sent" from Marketo to Appcues.

 

Their documentation is (perhaps deliberately?) misleading about this, claiming there's a push component from Marketo to Appcues and then a pull component in the other direction.

 

This is not true, every connection is made from the Appcues side. They write Custom Activities using the REST API and read Marketo leads using the REST API. Marketo cannot log when objects are merely read from the database.

RaulEr
Level 4

Re: Appcues integration - discover what records were updated

had no idea, thanks for the clarification.