Two upcoming deprecations may impact your integration with Marketo Engage and may require action.Previously, both the SOAP API, and the REST API Access Token in Query Parameter were to be deprecated on 31 October 2025. They will n...
Dynamic chat analytics can be used to track and analyse a variety of metrics, including global performance and meeting performance. Global performance metrics provide insights into how your chat is performing overall while meeting...
In today's dynamic digital landscape, understanding your customer’s needs and preferences is key to crafting a successful marketing strategy. One of the most effective ways to gain valuable insights is by leveraging high-intent fi...
In the digital era, the abundance of chat data provides invaluable insights for businesses to optimize their sales productivity and achieve better outcomes. By analyzing customer conversations and interactions, businesses can gain...