Add BCC field in Sales Insight Emails

Add BCC field in Sales Insight Emails

This would allow sent emails to show up in the Activity History. 
7 Comments
Adam_Vavrek1
Level 9 - Champion Alumni
Great suggestion. This would be nice to have on all emails.
Anonymous
Not applicable
I find it hard to believe something this basic isn't already available in Marketo.
Anonymous
Not applicable
I have had sales people asking me for this for 3 years. Thanks for posting the idea... 
Dan_Stevens_
Level 10 - Champion Alumni
We have sales asking for this all the time - not just for sales insight emails.  Our workaround is to add a "send alert" flow step in the "email send" smart campaign.  It's basically the same as "send email" flow step, but allows us to hard code or tokenize who the email should be sent to during every send.  In our case, we use a token {{lead.SalesBDE email address}}
Sanjana_Mohan
Level 1
Hey Dan,

I tried doing what you mentioned as a work around for logging an MSI email sent activity in Salesforce.

I created a smart campaign which triggers when a sales email is sent and then sends an alert email to the BCC address but nothing happend.

Thanks in advance..


 
Dan_Stevens_
Level 10 - Champion Alumni
What I mentioned above didn't involve MSI. Just a typical send email smart campaign.
kh-lschutte
Community Manager
Status changed to: Open Ideas