While these are all interesting use cases, we have seen that most marketers start with a simple use case like a contact us page. We are curious to know:
Looking forward to hearing from you!
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Well, I am not Sreekanth - but I think I can answer your question:
While the dynamic chat as of now does not support any languages other than the English - but the next scheduled product update releasing on the 6th of May includes an update to extend language support for the dynamic chat. Post update the dynamic chat user interface will also be available in French, German, Japanese, Portuguese, and Spanish (still doesn’t cover Dutch though), and the chat dialogues will also be available for configuration in these languages.
Pretty exciting, isn’t it?
Hi @Sreekanth_Reddy on the dynamic chat overview page it says Dynamic Chat is only offered in English. How does the Multi-lingual chat for lead generation, lead qualification (Dutch, French, etc) work?
Well, I am not Sreekanth - but I think I can answer your question:
While the dynamic chat as of now does not support any languages other than the English - but the next scheduled product update releasing on the 6th of May includes an update to extend language support for the dynamic chat. Post update the dynamic chat user interface will also be available in French, German, Japanese, Portuguese, and Spanish (still doesn’t cover Dutch though), and the chat dialogues will also be available for configuration in these languages.
Pretty exciting, isn’t it?
Thank you @Darshil_Shah1, you are awesome! 😃
@mashton Like Darshil mentioned, for product UI we are launching support for all languages that Marketo Engage supports. However, today you can create dialogue in any language of your preference and here is a guide for you https://nation.marketo.com/t5/dynamic-chat-discussion/design-non-english-language-conversations-in-d...
Thanks for asking this question 😃.
How can I only show the chatbot when the person is not known already in marketo?