As a regular contributor to the community, here are some advice I would give to beginners who want to maximize the chances to get some help from the community:
Post your products questions to the place where you have the greatest chance to get a quick answer. This is set at the bottom of the discussion entry screen:
The choice of the type of post will impact the quality of the answers you will get as well as the timeliness of these answers:
The way you will right your question will condition whether or not you will get an answer:
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