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A way to see email with merge fields within SFDC

Question asked by Amber Hobson Champion on Oct 25, 2013
Latest reply on Oct 28, 2013 by Amber Hobson
Hello! We recently sent out our customer appreciation campaign which included a lot of merge fields showing various items (credit amoutns, eligible products, etc) that were very customized per contact record in Salesforce. I have had a lot of the reps ask for copies of an email for a particular contact so that they can see everything that was merged in and can send the email out to the contact as a follow up.

Is there any way to allow them to get at this themselves? We have Sales Insight. I tried looking in there, but when I click on the email to do a preview, it doesn't contain the merge fields. I'm wasting a lot of time going into Marketo and sending myself a sample for a particular contact each day!

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